Adapting to Corporate Environment Etiquette & Communication
কোর্স ইন্সট্রাক্টর
Faiz Ibne Hossain
Brand Marketing Specialist, Lecturer at North South University
কোর্সটি করে যা শিখবেন
- Recognise and be aware of difference in emotional intelligence amongst people.
- Dissect and understand pre-conceived notion and its importance.
- Understand the importance of verbal and non-verbal communication.
- Look into the do’s and don’ts in corporate etiquette.
- Understand the basics of communication etiquette.
- Learn communication skill development such as CV writing, interview & negotiation, etc.
- Explore team building & leadership skills.
ক্লাস রুটিন
Modules | Takeaways | Key Exercises |
---|---|---|
Module 1: Understanding Emotional Intelligence and Interpersonal Skills in a Formal Setting |
• Define Pre-Conceived Notion (PCN). |
• Context analysis – Discussion on transference of etiquette amongst different peer groups. |
Module 2: Workplace Etiquette, Positive Attitude, and Grooming in the Corporate World |
• Understand that there is no universal definition of etiquette. • Explore industry specific grooming. • Explore etiquette & grooming with situation and problems. |
• Situation analysis-identify and elimination of problems with real life examples. • Peer feedback |
Module 3: Strategic Communication |
• Understanding Business Communication. • How to use communication skill to achieve goals in an organization. • How to improve professional communication skills. |
• Process development – Discussion on understanding how strategic communication is different from our day to day ones. |
Module 4: Basics of Communication Etiquette |
• Exploring various communication scenarios • Understanding channel of communication • Adapting to modern digital environment of professional communication • Exploring communication etiquette |
• Situational analysis • Real-world example based activity • Peer feedback |